Included Features

The following services are included with all ViaTalk broadband phone service packages.

Voicemail & Call Detail Options

• Enhanced Voicemail

  Check your voicemail via phone, web, or email with the touch of a button.

• Voicemail Notification Via SMS Text Message

  Get new voicemail text messages.

• Voicemail Notification Via Email

  Set multiple email addresses to receive voicemail notifications.

• Toll Free Remote Voicemail Access

  Check your voicemail from any phone at any time free of charge.

• Custom Outgoing Voicemail Messages

  Set a secondary voicemail message for specific numbers.

• Call Log Passwords

  Looking to protect the information regarding who you are calling?

• Web Based Call Logs

  Phone logs are available for real time viewing via your web based account.

Privacy & Security Settings

• Anonymous Call Rejection

  Avoid unwanted calls by choosing to reject anonymous incoming calls.

• Anonymous Call Authentication

  Require anonymous callers to provide authentication before calling you.

• CID Privacy Exception List

  Block your outgoing caller ID information, while allowing it to reach important numbers!

• Do Not Disturb

  Never be interrupted while you're sleeping or during your favorite TV show again!

• Caller ID Block

  Looking to remain anonymous? Block your outgoing caller ID information.

• Custom Call Blocking

  Looking to avoid a call from a specific number?

• Block Outgoing Caller-ID Information

  Maintain your privacy when making an outbound call.

Call Control

• Custom Caller ID With Name

  Set custom Caller ID info for specific numbers.

• Incoming Caller ID with Name

  See the name and number of the party calling you.

• Outgoing Caller ID with Name

  Allow the people you are calling to see your number and name.

• Caller-ID with Name on Call Waiting

  See the name and number of an incoming call while you are on a call.

• Network Unavailable Forward

  Forward calls to your cell phone or any other number in case of a power outage.

• Internet Forwarding

  Forward your phone number to any SIP address.

• Call Hunt

  Forward your incoming calls to 5 different numbers.

• Call Forwarding

  Forward your home number to your office while you're at work!

• Simultaneous Ring

  Ring your home phone number and 2 other numbers when you receive a call.

• Call Waiting

  Never miss a call again with our easy to use call waiting feature.

• Speed Dial

  Easily dial frequently called numbers using a two digit code.

Advanced Features

• Call Record

  Record any of your conversations on the fly, even send it to your phone.

• Second Phone Line

  Receive calls on two separate lines simultaneously.

• On-The-Go

  Bring your adapter anywhere and use your home phone free of charge.

• Soft Phone Access

  Turn your desktop or laptop into a telephone.

• Operator Services

  Traditional operator services are available simply dial '0'.

• 7,10, & 11 Digit Dialing

  You can dial using either 7, 10, or 11 digits.

• Call Return (*69)

  Not in time to answer your call? Simply pickup your phone and dial *69.

• 3-Way Calling

  Don't leave your friends and family out, call two other parties at the same time!

• Free 411 Directory Service

  411 Directory Service allows you to get information for any listed business or home address.

• Call Alarm / Wake-Up Call

  Never miss an important meeting or weekly appointment again!

• Distinctive Ring

  Use this to know who is calling without having to look at the Caller ID!

• Local and Long Distance Dialing

  Local and long distance dialing is included for the entire US & Canada!

• Advanced Password Management

  Set seperate passwords for your call logs from the rest of your account.

• Byod Service Access

  BYOD access lets you use any SIP enabled device in conjunction with our service.

• e911 Support

  Enhanced 911 service is available in most markets where ViaTalk service is available.

• Free In-Network Calling

  Never pay for a call to anyone using the ViaTalk service again!

• Call Broadcasting

  Relay information quickly to a group of people without calling them all!

• Low International Rates

  ViaTalk service comes with the lowest international rates available.

Optional Features

The following services are optional with all ViaTalk broadband phone service packages.

• Virtual Phone Number

  Allow someone across the country to call you 'locally'.

• Toll Free Service

  Call home from anywhere anytime for 5 cents a minute!

• Fax Service

  Replace your current fax line with a broadband fax line.

• Business Class Support

  Get direct access to our support team without waiting in line.

• ViaTalk World

  Upgrade and make free International calls.