Guest: Hey Brendan, Any word on getting the voicemail notification on AIM (or whatever chat client) in the near future?

VTBrendan: This is in beta testing right now and working well. This will likely be rolled out across the board within a week or two.

Guest: what are the gains that the new infrastructure brought?

VTBrendan: The new infrastructure allows for calls to remain connected in the event of a server outage, as well as more reliable instant failover. If you follow online discussions of our service for example, you will notice a lack of 'server down' related discussions as of late.

Guest: maybe put into the International Call Options the rates and the ability to allow certain rates or certain countries only

VTJohn: This sounds like an intriguing feature that I haven't heard brought up before. I'll mention this to our development team and see if they can roll that out.

Guest: does the 502 go after the cable modem and before the router? If so, I can't do that.

VTJohn: The Grandstream HT-502 should ideally go between your cable modem and router. However if this is not a possibility you can contact support and they can help you set it up to work behind your router.

Guest: This monthly chat is a great idea. thanks for setting it up.

VTBrendan: No problem, we appreciate the feedback from you guys and look forward to using it to improve the service.

Guest: Can I make a feature request? I'd like to take the person I'm talking to a blind forward them to another number... basically, put them on hold, call the other number, then hang up so those two parties can talk...

VTBrendan: I will pass this along to our dev team as well.

Guest: I would like to see an outgoing call routing feature similar to your custom call routing feature. I have a teenage daughter and I don't want her calling certain numbers.

VTBrendan: This is already in the works if not already in beta.

Guest: Thanks for doing the chat and the continuing stream of features.

VTBrendan: Have a good one, thanks for stopping by.