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Technical Support

Call Us

If you encounter any problems that our faq were not able to answer for you, then you can either submit a ticket or call our Technical Support Team at:

Toll Free: 1-866-626-7150
Non-toll Free: 1-518-631-2413
ViaTalk: *HELP (*4357)

ViaTalk technical support is available 7 days a week during the following hours:

  • Sunday: 10:00am - 10:00pm EST
  • Monday: 9:00am - 10:00pm EST
  • Tuesday: 9:00am - 10:00pm EST
  • Wednesday: 9:00am - 10:00pm EST
  • Thursday: 9:00am - 10:00pm EST
  • Friday: 9:00am - 10:00pm EST
  • Saturday: 10:00am - 10:00pm EST