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Internet Phone Service

Free Internet Phone Service - ViaTalk

Free Internet Phone Service is available from many online providers, such as Skype and Yahoo! Voice. Unlike paid phone service, free Internet Phone Service often does not provide a guaranteed level of quality and reliability, and isn't a suitable replacement for a POTS (Plain Old Telephone Service) line.

What are the Pros and Cons of Free Internet Phone Service?

Taking advantage of Free Internet Phone service allows you the ability to make free calls within the network, or PC to PC. Also, since you are utilizing your computer there is no additional equipment needed to make/receive calls.

Unfortunately, there are some drawbacks to using free Internet Phone Service. Providers such as Skype limit your calling to within the network, and you are unable to use a regular touch tone phone to make calls. You are normally required to download software to utilize their VoIP services. The level of customer service is often limited with free Internet Phone providers. While most free VoIP providers limit support to an online ticket system, paid Internet Service companies such as ViaTalk, provide 24/7 support via phones, support tickets, and online chat rooms.

Key Facts about Free Internet Phone Service:

  1. Most providers limit calls to either in-network or PC to PC calling.
  2. Limited customer service
  3. Free calling within the network.
  4. No equipment needed.